FAQ

A. About the app

1. What is the Winkt app?

The Winkt App is a social reality platform that allows you to connect with other users nearby, within a maximum of 300 meters distance. Comparably to social media platforms like Twitter or Facebook you have in Winkt all kinds of social interactions, however, in Winkt everything is related to your location and the users´ proximity. Winkt is focused on what is relevant to you at this moment in your location. Communication design is dynamic-relative which means that information is automatically deleted when you leave proximity or timespan. 

2. How does it work?

You can send or receive messages of a maximum of 56 characters, with a reading span of a maximum of 30 minutes, and a distance of a maximum of 300 meters. You can decide whether you want to communicate with everybody nearby or with selected people clustered by CIRCLES. You also can decide whether you want to be registered with either your real name or any chosen name or be anonymous. Some communication features like commenting require registration. 

3. How to create an account?

To create an account click on the empty profile screen, top right on the home screen, and select ‘Don’t have an account? Register. You can choose a username and password and add your phone number.

 

4. Can I use Winkt anonymously?

Yes! You can use Winkt anonymously. You have automatically logged in anonymously, but you can change your profile picture and name at any time.

 

5. How to wink?

Messages in Twitter are named Tweets and messages in Winkt are named Wink. Click on the red button that is bottom right. Write, choose settings and click "Wink it". You find your own Wink in the feed. You cannot send any content apart from the pure text of a maximum of 56 characters. 

Currently, you cannot yet send your Wink to selected people or groups and you cannot yet link your Wink with a CIRCLE. That is still to come. See below the FAQs about Beta-Version.
 

6. How to set up a Winkt Circle?

With the Circle function, you have the option to Wink to certain users only. You can easily create your own Circles or join open and closed Circles via the Circle icon. These are tagged to locations, such as a restaurant or your neighborhood. Add a photo and a short description to your Circle and you're ready to go.

 

7. How can I filter, block, comment, like… etc?

By clicking on the wink you would like to filter/block/comment/like, you will be forwarded to the wink's details, where you can either leave a comment with 28 characters or click on the little three dots to edit/delete your own wink or block another user's wink. You can also report the wink to us if it does not comply with the terms of use.

8. What is the difference compared to Twitter, Facebook, Instagram, and many more?

The well-known, large social media platforms show you information that is either based on the information in your profile or your "digital footprint". However, it is not information that is directly related to your current situation and the real people around you. Winkt, on the other hand, only selects on the basis of: Location, actuality and relative proximity to one another. In addition, the well-known, large social media platforms follow the design principle of keeping users in the app as long as possible. With Winkt we want to do exactly the opposite. We designed the app so that a quick glance is enough to assess what is happening and to what extent you want to participate. The shorter our users stay in the Winkt app, the closer we are to our vision of contemporary communication design.

B. About the company

 

9. Who is the Winkt team?

We are three founders. We are united by a great vision, which we have tried to put into words for you under "What we think". In addition, we and our idea are supported by a lot of great people. We will present them shortly on this website. For the moment we would like to line up behind our product, namely the Winkt app. The most important thing is not us as the people behind the Winkt idea, but the Winkt idea itself.

10. How can I follow the Winkt startup journey?

In order to accompany us mentally over time and to follow our vision, you can connect with us on LinkedIn, Facebook, and Instagram. You can also subscribe to our newsletter distribution list.

 

11. How can I get in contact?

Of course, you can reach us via the contact form on this website, as well as via social media channels. As a young startup, you can easily reach most of the team by email at firstname@winkt.me. If you should experience Winkt as part of a live event and someone from the Winkt team is on-site, then please contact us directly. We look forward to meeting you.

12. How can I contribute to the idea of Winkt?

Oh, there are many options. As a user, you can give constructive feedback on the app. As an event manager, you can use Winkt to organize your events. As a business economist or strategist, you can invest. As a startup enthusiast, you can participate. As an activist, you can discuss "New Localism" with us at Kiez-Summits ... and much more. We stand here with open arms. There is much to do.

C. About the Helmholtzplatz and the PRENZL LATE NIGHT

13. What is the Helmholtzplatz

This is a place in the Berlin district of Prenzlauer Berg, in which there are many shops, restaurants, and weekly markets. It is the place or the neighborhood where the first PRENZL LATE NIGHT will take place.

14. What is the PRENZL LATE NIGHT?

On September 4th, 2021 from 5 pm to 10 pm, the Prenzl Late Night will take place, a late-night shopping and dining event around the Helmholtzplatz. There are delicious restaurants, cool bars, unique design workshops, and great boutiques - everything that the Helmholtzkiez has to offer.

15. What does Winkt have to do with RegionalHero?

The RegionalHero team that offers the B-CARD originally came up with the idea of the PRENZL LATE NIGHT. The Winkt team was enthusiastic about the idea. Together, the teams understood that the respective products in combination would result in a win-win situation for everyone involved - but above all for the "favorite places". So we pulled together.

16. What is a Beta-Launch?

Computer scientists use beta to describe a software or app development stage that already contains essential functions, but is by no means the finished product. A launch means the first time the app is published. With the term beta launch, we want to express that we are still in a test phase in which your feedback is extremely important. To be one of the first to get involved in something new is courageous and innovative. We appreciate that. At the same time, we want to use the term beta launch to encourage patience, forbearance, and anticipation, and to manage expectations. The app is getting better every day; That means: if you notice a mistake or an opportunity for improvement, please let us know. 

17. How can I receive the 5 Euro on September 4, 2021?

As soon as you have installed the Winkt app, you will see a message in your feed that we wrote especially for September 4th. You have to press the wink and you will be forwarded to the B-Card. Then it depends on whether you already have a B-CARD or whether you have to activate a B-CARD first. In any case, you will automatically receive a credit equivalent to 5 euros on this B-CARD. Now you can choose something in one of the participating "favorite places" around Helmholtzplatz, which can be seen on the back of the flyer, and pay with the B-CARD at the cash register. The store receives payment confirmation in its Winkt feed.

D. About the Beta-Version

 

18. What is the Beta-Version?

Some call it the first version of the app, the test version, or the Minimum Viable Product (MVP). What you see in the Beta-Version is permanently being tested and improved. Plus, we don´t ask for any money from you as an early adopter. Businesses who collaborate with us already at this early stage will get special conditions once the basic and premium accounts will be available. Basic features will always remain free of cost but special features e.g. setting up access-restricted Circles will require either a basic or premium account. We will provide you with more details when the Beta-Version is in a later stage. 

The best thing about being a Winkt user already in the stage of Beta is: Your feedback is extremely valuable and you become part of the Winkt adventure right from the beginning. 

19. How can I give feedback?

You can of course contact us always using the contact form on this website. If it is more convenient for you, use the Winkt WhatsApp business number. Additionally, we will ask for feedback every now and then with an Admin-Wink that contains a deep link to a survey. We are happy for every feedback from you, no matter if it is related to technology or design. We even are curious to get your feedback on the overall vision of Winkt. 

 

20. Which features will be released next?

We will be releasing the Circle features next. There will be both open and access-restricted circles. When you set up a circle, you can add a micro-description to it. It will be possible to tag a circle in your Wink. The feature backlog and the ideas pipeline are well filled, but we want to take it step by step and always include your feedback.

 

21. Which languages will be released next?

We will also translate the app into German by mid-September at the latest. It is expected that there will be a French, Spanish, Russian, and Ukrainian version shortly afterward. One member of the founding team even dreams of a Latvian version soon. We have already chosen an app design that will be compatible with all languages in the long term - whether with long or short words.